events | Service Coordinator in Spokane, WA

Service Coordinator

  • VERTIV
  • $45,240.00 - 74,550.00 / Year *
  • 600 N Ash St
  • Spokane, WA 99201
  • Full-Time
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Primary Location

:United States-Washington

Job Function

:Services

Job Posting

:Mar 7, 2019, 11:10:19 AM Summary Provide primary coordination between field personnel, customers, and service center. Schedule manpower and equipment to maximize productivity. Position is mentally demanding, requiring coordination of many activities at once. Provide assistance to manager as directed. Essential Duties and Responsibilities include the following: oProvide primary coordination between field personnel, customers, and service center.oDevelop daily schedules for all field personnel.oCoordinate with field personnel the required test equipment for job.oProvide technical direction to clients and field personnel.oRespond to customer administration and service requests; quote jobs within limits of authority.oMaintain shop inventories: shop supplies, job materials, data sheets, etc. Coordinate shop work and other overhead activities. (If service center does not have a shop technician.)oMaintain equipment asset list and tool check-out system. (If service center does not have a shop technician.)oWork with Manager and field engineers to develop weekly invoicing and monthly status reports.oOther duties as assigned. Competencies ?Action Oriented Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.?Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect.?Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.?Organizing Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.?Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers.?Time Management Uses his/her time effectively and efficiently; sets priorities; values time; separates the critical few from the trivial many and concentrates his/her efforts accordingly.Education and/or Experience?Graduate of applicable Electrical Technical School or Military equivalent and six years field engineer or related experience.?Good customer liaison and a high degree of communication and strong organizational skills.?Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research, and operation of computer controlled test equipment.?Regularly required to sit for long periods of time, use hands and fingers at computer, reach with hands and arms; talk and hear on the telephone. Specific vision abilities required by this job include close vision and the ability to adjust focus.?Valid Drivers License.

About Vertiv
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup.

We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Whether youre an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, youll find a variety of opportunities at Vertiv. Explore them now and join our team of 19,000 employees in making the future of our customers business possible.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer


Vertiv is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.



* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.