The PDO Team Coordinator's role is to provide onsite support for the Product Data Operations team's contractors ensuring that the team is properly trained and supported to conduct the job duties as dictated by the business needs of the group and at a high level of detail and integrity on par with *** standards.
Job duties include, but are not limited to: Daily oversight of contractor population including managing utilization, workload, and efficiencies Coordinate workflow and policy trainings with *** Assignment Managers Support in tracking team quality metrics as defined by departmental or project goals Assist in coordinating work schedules including tracking attendance and assisting PRO with PTO requests Run weekly team meetings or Town Halls Provide core support to ensure a positive work environment and culture while maintaining optimal service levels Assist with seating assignments and growth projections as they relate to space utilization Build and maintain a performance evaluation calendar to support a regular cadence Monitor contractor day-to-day duties as it pertains to departmental/job goals. If a contractor's numbers fall below expectations, Team Coordinator should notify the PDI Specialist who will remind the contractor of the previously communicated goals. If the contractor still falls below expectations, the PDI Specialist or Coordinator should notify PRO who will take appropriate action. Coordinate and schedule required meetings utilizing Microsoft Outlook and various conference room booking tools Assist with candidate referrals including tracking, acting as a liaison for communication with referrals as well prescreening as needed Assist PDI Specialists with set up of new requisitions, providing training on WAND self-usership as appropriate Assist PDI Specialists with interview scheduling in WAND when needed Assist PDI Specialists with running WAND reports as needed Attend worker office hours in coordination with PRO
The ideal candidate will possess the following strengths: Proven leadership skills and the ability to help guide team members toward a clearly communicated objective Strong interpersonal skills Ability to work both independently and in a team environment Able to set and adhere to self-defined goals, timelines, and success measures Interest in the digital and/or social media industry Excellent verbal, written, and presentation skills with a proven history of success in working with individuals at all levels Must be able to multi-task and keep on track in a fast-paced, ever-changing environment Strong proficiency in MS Office tools and related project/program management applications Required Qualifications: 1 years of experience working supporting a large team of contractors, preferably in a lead role Excellent analytical, written and verbal communication skills Experience with Microsoft Office and databases Able to work flexible hours around job requirements
TalentBurst is an award winning IT, Accounting & Finance staffing firm headquartered in Boston with offices in San Francisco, Miami, Milwaukee, Toronto, Bangalore, and Gurgaon. Our clients include the leading social media, technology, banks, utilities, pharmaceutical, and biotech companies.
We work with 75 of the Fortune 500 companies. Our recruiting team is one of the most successful in the industry and has a strong reputation for treating our employees well and helping you find your next dream project.
At TalentBurst, one of our founding principles has been to provide our employees with the best benefits available. Benefits we have available include:
Health, Dental, and Vision Plan
Credit Union Membership
Vacation pay (only for FTEs)
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.