We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
The Specialty Account Coordinator is responsible multiple facets of patient account coordination including insurance/benefit verification, denials management, and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations, as well as oncology coding and billing. It requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Specialty Account Coordinator also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Qualifications: Each career at Mercy represents unique members of our caring ministry's \"\"body\"\", working together for the health and strength of the whole. To achieve our goals, we need all the parts functioning at their best and this requires the specific qualifications that you'll bring with you: Education
: Some college hours in Business, Finance and/or Accounting related courses preferred. Experience
: A minimum of 3 years related experience required. Certification/Registration
: Other skills & knowledge: (skills, knowledge, abilities) Interperonal, organizational, and analytical skills required. Must posess ability to work in stressful situatons, meet deadlines, and perform daily responsibilities with consistent accuracy. Ability to use logic, good judgment ad be able to reapidly identify and initaiate corrective actions when problems arise. Must be able to communicate effectively providing good written and oral direction to co-workers. Must be able to deal effectively with VBO management and co-workers in demanding situations We'll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a \"\"top 100 places to work.\"\" We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We're proud to provide tuition reimbursement to help you grow and learn new skills. What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
Transforming the Health of Our Communities.
Mercy, named one of the top five large U.S. health systems in 2017 by Truven, an IBM Watson Health company, serves millions annually. Mercy includes 43 acute care and specialty (heart, children s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Arkansas, Louisiana, Mississippi and Texas.